Local Payments Trusted
JazzCash, Easypaisa, SadaPay aur Raast ke data hum directly na store karte. Pin code sirf aapke bank ko jaata hai.
LEGAL REFERENCE
Aapka Privacy Hamari Zaroorat Hai
ek416 mein aapka personal information aur account ka har detail surakshit rahta hai. Hum sirf woh data lette hain jo aap ka account kholne, deposits aur withdrawals ke...
Data EncryptionLocal Payments SecuredAccount ProtectionWithdrawal Privacy
Ek416 Privacy Policy ka Maqsad
Hum aapka naam, address, phone number aur payment ke details use karte hain sirf aapka account activate karne, JazzCash, Easypaisa, SadaPay aur Raast se deposits clear karne aur withdrawals process karne ke liye. Kuch cases mein hum aapka kyc document maang sakte hain identity verify karne ke liye, jahan local qanoon ijazat deta hai. Aapka email address hum sirf account updates aur
security alerts ke liye use karte hain. Hum kabhi aapka data teesre log ko nahi dete jab tak local qanoon hume aisa karne ko force na kare.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SAWAL HAI TO POOCHO
Privacy ke Baare Mein Sawaal Ho?
Team online
Email Support
Aapka privacy question likho [email protected] ko. Hum 24 ghante mein jawab dete hain. Aapka personal data safe rahe, yeh hamara commitment hai.
Account Settings
Aapka account dashboard mein settings tab kholo. Wahan aap apna profile update kar sakte ho aur dekh sakte ho ke hum kaun sa data store karte hain.
Live Chat
Ager turant jawab chahiye to live chat kholo. Hamara team aapko batayega ke aapka info kahan stored hai aur kaise protected hai.
HAQEEQI SURAKSHA
Privacy Standards Hamne Banaye Hain
SSL Encryption
Aapka har login aur payment ka data SSL encryption se protected hai. Browser aur server ke beech jo bhi bheja jaaye, wo code mein bheja jaaye iska matlab.
KYC Verification
Hamne identity check liya hai kyunke hum janate hain ke yeh aapka account ka pehla qadam. Chhoti details se bada trust bantaa hai supported ilaqon mein.
Secure Withdrawals
Jab aap apna rupees nikalne jao, hum pehle aapka account check karte hain. JazzCash, Easypaisa, SadaPay aur Raast se settlement sirf aapke naam mein jata hai.
No Data Selling
Aapka phone number ya address hamne kabhi kisi aur ko nahi becha. Marketing emails bhi tab hi aate hain jab aap apse permission do account setup ke waqt.
Access Logs
Har baar jab aap login karo, hamne record hai. Ager koi aur login kare aapke account mein, hum turant aapko notify karte hain.
Compliance Ready
Hamara privacy policy wo qanoon ke saath align hai jo Pakistan mein chalta hai. Local authorities ko agar zaroorat ho, woh hum se aapka data maang sakte hain sirf legal process se.
KYUN ALAG HAI
Hamara Privacy Approach Alag Kyun Hai
Hindi Hindi Email Spam
Hum sirf tab email karte hain jab aapka account ka koi issue ho ya security alert aaye. Weekly newsletters nahi, sirf zaroori updates.
Transparent Deletion
Account delete karo to aapka naam aur address hum delete kar dete hain 30 din mein. Sirf payment records hum keep karte hain kyunke qanoon mein zaroori hai.
No Third-Party Trackers
Hamara website mein sirf ek analytics tool hai aur woh bhi anonymized data collect karta hai. Koi na koi ad-network aapko track nahi karta.
Pakistan-First Support
Aapka support team Pakistan mein hi baithaa hai aur Urdu samajhta hai. Privacy question pooch to sab explain hoga Roman Urdu mein.
Fast Data Requests
Ager aap apna full data export mangoge to hum 7 din mein de denge. CSV format mein sab kuch likha hoga jo hum store karte hain.
Regular Audits
Hamara security team har teesre mahine mein check karta hai ke privacy policy properly follow ho raha hai ya nahi.
POLICY KE HISAAB SE
Privacy ke Zeenn Tahat Kaun Sa Data Zaroori Hai
Login Credentials
Username aur password hashed format mein rakhe jaate hain. Plain...
Payment Account Links
Jab aap JazzCash, Easypaisa, SadaPay ya Raast connect karte ho...
Withdrawal Address
Aapka bank account number aur recipient name hamne encrypt karte...
Session Activity
Aapka login time, browser type aur ip address hamne store...
Support Conversations
Chat history aur support tickets hamne secure server mein rakhe...
KYC Documents
Aapka ID, address proof aur selfie hamne encrypted folder mein...
Privacy ke Zyada Sawal?
Active account rehne tak sab kuch store rahta hai. Account delete karne ke baad aapka naam aur address 30 din mein delete ho jaate hain. Payment records aur tax documents 7 saal tak legal zaruriyan ke liye rakhe jaate hain, jahan qanoon ijazat deta hai.
Bilkul nahi. Hamne sirf aapka account number store karte hain. Password aur OTP hamne kabhi save nahi karte aur na hi access karte hain. Payment gateway sirf ek baar session mein use hota hai phir expire ho jata hai.
Hum turant notification bhej denge aapke email par ager koi aur account se login kare. Aap apna password badal sakte ho, aur hamara security team unusual activity ko flag karega. Withdrawal sirf aapke registered payment account ko hi jaata hai.
Haan, sab kuch ek account profile mein stored hai. Lekin aapka betting history aur game session data sirf aapke account mein visible hai. Koi report hamne aapke naam ke saath duniya ko nahi deta.
Account settings mein jaao aur 'Download My Data' button par click karo. Hum 7 din mein aapko CSV file email karte hain jis mein sab kuch likha hoga jo hamne aapke baare mein store kiya hai.
Nahi. Hamara server aur database Pakistan mein hi stored hai. Data transfer sirf supported ilaqon mein hota hai jahan hamari service chaltee hai. International transfer ke liye legal order chahiye.
Haan, major changes mein hamne email bhej denge aapko. Small updates hamne website mein log karte hain last updated date ke saath. Aap kabhi bhi is page par akar naya version padh sakte ho.